Shipping policy

Order of Goods

Shipping for purchases over 60 EUR is free.
Prices for the goods of the online store www.elkalounge.com are binding, until they change. The online store www.elkalounge.com reserves the right to change prices, even without prior written or otherwise issued notice.
However, the price of the goods determined on the basis of an already concluded purchase contract cannot be changed once ordered.
In the event that the price of the supplier of the goods has changed significantly, the seller may withdraw from the contract. In this case, the seller will immediately contact the buyer to agree on further action. If the buyer has already paid part or all of the purchase price, this amount will be transferred back to his account or address as soon as possible.
The main way to make an order is in the online store - filling a virtual shopping cart and sending the order. Another way is to place an order by phone: 721 352 621 and e-mail: info@el-ka.cz. For each order in any way, it is necessary to provide all the necessary information about the buyer, which are in particular: the name and surname of the buyer, the full address and the method of payment for the ordered goods.

We are VAT payers.
The ordered goods are delivered through the listed couriers and paid for by bank transfer or online payment.
Shipping for purchases over 60 EUR is free.
Postage is: the price will be displayed according to the selected destination in your cart (4,60 EUR/25,8 EUR)
Payment by bank transfer is made to the bank account No. 2500647598/2010, the goods are sent in accordance with the information on its availability after crediting the invoiced amount to the seller's account. You will receive the variable symbol after completing the order.
Goods can be paid for online by bank transfer or card using the secure GoPay payment gateway.
We do not charge for packaging.